Real World Project Manager Ltd – Privacy Policy

Last updated: [Insert Date]

Real World Project Manager Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This policy explains what data we collect, how we use it, and your rights under UK data protection laws (GDPR and the Data Protection Act 2018).

1. Who we are
Real World Project Manager Ltd
Registered in England & Wales – Company No. 16789615
Registered Office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
Email: info@realworldpm.co.uk
Website: www.realworldpm.com

We are the data controller, which means we’re responsible for deciding how your data is used and protected.

2. Information we collect
We collect and store information that helps us deliver our training and communicate with you. This may include:
- Your name and contact details (email, phone number)
- Billing and payment details (for invoices or receipts)
- Any information you provide when completing a form, purchasing a course, or contacting us
- Basic site analytics (how you found and used our website — no intrusive tracking or profiling)

We do not collect sensitive personal information (such as health or financial background beyond what’s needed for payments).

3. How we use your information
We only use your data when we have a lawful reason to do so. This includes:
- Processing course purchases and sending materials
- Responding to enquiries or customer support requests
- Managing and delivering training sessions
- Sending confirmation, follow-up, or feedback emails
- Keeping internal records for business and tax purposes
- Improving our website and services (through anonymous analytics)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. How we store your information
Your information is securely stored in:
- Encrypted systems including Google Drive and Squarespace databases
- Password-protected business email accounts
- Cloud storage and payment systems that comply with UK and EU data standards

We retain your information only as long as necessary for legal, accounting, or reporting purposes.

5. Sharing your data
We may share limited data with trusted service providers (for example, Squarespace for hosting, or payment processors for transactions).
These providers only process your data on our instructions and are required to keep it secure and confidential.

6. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Withdraw consent to receive communications
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

You can exercise any of these rights by emailing info@realworldpm.co.uk.

7. Cookies and analytics
Our website uses basic cookies and analytics tools (such as Google Analytics) to understand site usage and improve performance.
You can control cookies through your browser settings.

8. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the “last updated” date shown above.

9. Contact us
If you have any questions about this policy or how we handle your data, please contact:
Real World Project Manager Ltd
Email: info@realworldpm.co.uk

Practical training, smarter with AI — built for real-world project managers.